Legal & Policies
Transparency, security, and clear agreements form the foundation of our client relationships.
Privacy Policy
Last Updated: May 2026
Neuron AI Marketing Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Neuron in compliance with the Personal Data Protection Act (PDPA) of Malaysia.
1. Information We Collect
We collect information directly from you when you request a consultation, sign a contract, or use our website. This includes:
- Contact Information: Name, email address, phone number, and company details.
- Technical Information: IP addresses, browser types, and usage data gathered via cookies.
- System Data: Data required to build AI Automations and Funnels on your behalf (e.g., CRM structures, API keys provided securely).
2. How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it to:
- Design and execute AI automation workflows and website builds.
- Process transactions securely via our payment gateways (e.g., Stripe).
- Send administrative information, including project updates and technical notices.
3. Data Sharing and Third Parties
We never sell your personal data. We only share data with trusted third-party vendors strictly for the purpose of executing our services (e.g., Web hosting providers, Make.com for automations, OpenAI for AI processing). All third-party processors are bound by strict confidentiality agreements.